Quality Assurance
Centrul pentru Managementul Calitatii
Through the involvement and continuous development of all those participating in the educational process, the internal organization of the university quality assurance process aims at establishing and meeting the performance criteria for the activities that cover the following three dimensions: teaching activities, scientific research and provision of services.
The activity of the centre consists of coordinating the quality programmes in the faculties together with their self evaluation, issuing the necessary documentation regarding the quality management, coordinating the students' courses evaluation, the peer evaluation of educational activities along with the necessary undertakings regarding the internal auditing at faculty level.
Babes-Bolyai University is aware of the necessity for an explicit and systematic action in order to ensure quality and thereby to increase the attractiveness and competitiveness of the university.This, however, needs to be a natural action (and not a bureaucratic one), competent (and not superficial), as part of a proficient education (and not as an act of unnecessary overloading its programme).Therefore the Administration Council and the Senate of the Babes-Bolyai University have been submitted for consideration and approval a new approach to quality assurance and a new organization of the responsible services. Quality assurance of higher education in the context of increasing products competency, expansion of markets, and, in a word, of globalization, is a major objective of the Babes-Bolyai University.
The criteria that allow us to evaluate the quality of higher education programmes or institutions are diverse, responding to the multiple dimensions of the academic activity: legal, professional, economic, managerial, the relationship with students' expectations, the relationship with employers' expectations, the relationship with the labour market, organizational, openness towards the future.
These criteria are:
- legal consecration of university autonomy and accountability as a tool for enhancing performance and increasing competitiveness;
- setting the explicit mission of universities and the objectives of institutions and programmes through charters, strategies and operational programmes;
- accessibility for people with defined skills on a transparency and competitive basis, and providing opportunities without discrimination;
- the quality of the curricula;
- quality of academic body in terms of professional qualification and competence, interactive ability, teaching skills, intellectual culture, initiative and commitment;
- the presence of a continuous feedback in the relationship with students and the readiness to take suggestions, proposals, and criticism from students;
- organizational flexibility in terms of credit transfer possibilities, interdisciplinary approach, granting a second chance, studying in various programmes or universities;
- quality of infrastructure in terms of education facilities and means of transport and the level of equipping of libraries, laboratories, communication facilities;
- resources allocated from budgets, from investors or donors, the ability to obtain extra budgetary resources, the ability to motivate the academic staff, buildings and equipment investments capacity;
- practice of accountability in the use of human and material resources and systematic resorting to auditing;
- the presence of a feedback in the relationship with employers and the readiness for adequacy of programmes in relation to the labour market;
- scientific competitiveness in relation to the scientific research of reference in the respective field and to international criteria for the assessment of scientific production;
- the level of development of quality and quality assurance self-assessment mechanisms;
- the pragmatic outcome in terms of the level of technologies, technique, public debate, democracy, as much as they are dependent on the higher education;
- the extent to which abilities for innovation in technique, science, culture, art have been generated with the outcome of their renewal.